Collections Specialist

Our nonprofit client is looking for a Collections Specialist for a contract to hire opportunity to complete the following:



OBJECTIVES: Reporting to the Manager, Finance – Billing, the Staff, Finance – Collections Specialist will support clients' financial sustainability by effectively managing accounts receivable and collections activities. This role upholds fiscal responsibility while maintaining a respectful, service-oriented approach. The Collections Specialist will work collaboratively to ensure timely revenue recovery while preserving positives relationships with clients, partners, and payers.



DUTIES AND RESPONSIBILITIES:

1. Conduct outreach to customers via phone, email, or written correspondence regarding outstanding balances with professionalism and empathy.


2. Support the collection of past-due accounts in a manner consistent with the organization's mission and valu...