Collections Team Lead: Delinquency & Risk Strategy

Metrobank is looking for a Collections Officer in Pasay to lead a team of agents, ensuring collection efficiency and adherence to compliance guidelines. The officer will oversee team performance, manage delinquency operations, and handle customer concerns while also working closely with external service providers.

Candidates should have a Bachelor's degree, relevant collections experience, and strong leadership skills. This role offers a chance to drive impact in portfolio quality and enhance credit risk management.