Commercial Customer Support Coordinator

About the Opportunity

We’re looking for an adaptable and customer‑focused Commercial Support Coordinator to support our commercial sales function in a fast‑paced, high‑volume environment. This role plays a critical part in ensuring customers and internal teams receive timely, accurate, and professional support across enquiries, quoting, orders, and portal administration.

With a strong focus on professional tooling, this role requires a solid understanding of product specifications and pricing accuracy. The role also supports bids and tenders, requiring excellent attention to detail, strong coordination skills, and the ability to confidently manage multiple priorities.

What You’ll Be Doing

• Manage a high‑volume, customer‑facing inbox and phone line with friendly, professional responses
• Process quote requests accurately, including specialised tooling quotes
• Liaise with customers to clarify specifi...