Community Services & Outreach Manager

Overview

The Community Services & Outreach Supervisor provides leadership, coordination, and oversight of SHA's community-based programs, partnerships, outreach initiatives, and service delivery supports that enhance tenant stability and housing sustainability. The role ensures SHA maintains strong, effective relationships with community agencies and aligns services with SHC strategy and emerging community needs.

Responsibilities

• Provide overall leadership and authority for community services and outreach operations.
• Supervise Community Outreach Workers and Programs Coordinators, including performance management and staff development.
• Develop and maintain partnerships with community agencies, service providers, government bodies, and aligned organizations.
• Act as SHA's primary liaison and represent SHA at community tables, HUBs, and interagency forums.
• Serve as primary contac...