Complaints Administrator

Your new role

As a key member of the team, you will support the administration of disciplinary, appeals, andplaints procedures. Your responsibilities will include:

• Coordinatingmunications with students, staff, and external bodies
• Supportingmittee management, including minute-taking and follow-up actions
• Managing precautionary suspensions
• Ensuringpliance with institutional policies and national regulations
• Providing guidance and advice on relevant procedures to students, staff, and The Union
• Contributing to continuous improvement by proposing updates to codes and procedures
• You will work collaboratively with colleagues to manage caseloads and ensure timely resolution of cases.

What you'll need to succeed

To be successful in this role, you will need:

• HND/SVQ Level 4 or equivalent, or relevant practical experience
• Experience working with regulatory frameworks and administrative proc...