Concierge Manager - Miami Beach, Florida

Position Summary

The Concierge Manager is a senior hospitality leader responsible for the full front-of-house operation at the company- from the moment a tenant walks through the door to the last touchpoint of their day. This is not a supervisory desk role. It is a strategic and deeply hands-on leadership position that sets the tone, holds the standard, and builds the culture of tenant-facing team.

The Concierge Manager owns front-of-house service delivery, leads and develops the concierge team, manages the operational infrastructure of the lobby and reception environment, and serves as the primary relationship bridge between Rivani's tenants and the broader property team. This leader brings the instincts of a five-star hotelier, the discipline of an operator, and the warmth of someone who genuinely believes that hospitality is a craft worth mastering.



Essential Duties and Responsibilities

• Te...