CONFIDENTIAL Business Operations Director

Our client is seeking an Operations Director to join their team on contract-to-hire basis. This role drives operational discipline, financial stewardship and consistent operational execution by leading budgeting processes, building and monitoring key performance indicators (KPIs), managing cross functional projects and initiatives, and ensuring the development and adoption of clear processes, SOPs, and training. This role has a hybrid schedule and is located downtown Chicago.

 

Responsibilities:

• Lead annual budgeting and forecasting processes for assigned programs and operational areas.


• Partner with Finance and Program leadership to monitor monthly financial performance, analyze variances, etc.


• Support implementation of new programs, contracts, technologies, and service models, ensuring readiness across people, process, and systems.


• Lead cross functional projects from initiation through execution, ensuring timel...