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Consultant Systems Support Engineer

ThoughtWorks

Singapore, Singapore, Singapore Employee June 03, 2026
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Opportunity Description

Job responsibilities

  • You will work with incident management process and tools.

  • You will use complex application systems and find your way through them to debug a business impacting issue.

  • You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.

  • You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients.

  • You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.

  • You will derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms for quicker identification of incidents and response.

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