Opportunity Description
About Datacom We help organisations accelerate growth through CX, digital engagement, MarTech and AI-enabled experiences. We’re growing a high-impact ANZ practice and seeking a senior leader to shape and scale our capabilities.
Role overview We’re looking for a Consulting Director – Digital Engagement to grow our CX and digital engagement business in Australia and NZ. Bring a strong background in CX/marketing, senior market relationships, and a track record of delivering MarTech/CDP-enabled transformations. You’ll shape strategy, design architectures and roadmaps, drive new business, and lead delivery with cross-functional teams.
What you’ll do
- Lead CX and digital engagement strategy; build business cases for digital, MarTech and AI change.
- Design practical CX/MarTech roadmaps across lifecycle, channels, data, AI and operating model.
- Architect end-to-end digital engagement using Salesforce, Adobe, Braze, HubSpot, Sitecore; integrate with CRM, c...