Consultor/a Genesys Cloud

We are currently looking for a passionate and enthusiastic Genesys Cloud Consultant to join our team.

We look for people with the right cultural fit having what it takes to drive our business forward. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

Key Responsibilities

The candidate will be integrated in a high skilled team that deploys and maintains Genesys IVR’s, reporting, and omni-channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers.

Work with the team to design and build:

• Deployment of multi-country projects based on Genesys Cloud with CRM solutions such as Dynamics, etc.
• Integrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers.
• Flow design with Architect.
• Integration...