Contact Center Manager

GENERAL INFORMATION:

Job Title:

Contact Center Manager

Division:

Operation

Department:

NEOM Hospital

Unit:

NEOM Hospital

Job Category:

Full Time

Grade:

AUTHORITY:

Reportst o :

Contact Center Director

L i a i s e s w i t h :

All intra and Inter-Departmental staff

PURPOSE:

Responsible for overseeing the operations and performance of the contact center within the organization. Your role will involve managing a team of customer service representatives, ensuring excellent customer service delivery, optimizing operational efficiency, and driving ...