Contact Center Operations Lead — Drive Performance

MCI Careers in San Fernando, Pampanga is looking for a Contact Center Operations Supervisor to lead a team in a vibrant BPO environment. The ideal candidate will manage day-to-day operations, ensuring performance and service excellence. With 2+ years in supervisory roles, applicants should have strong leadership and communication skills, alongside proficiency in contact center tools. The position provides various benefits, including health insurance, meal allowances, and performance bonuses.
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