Opportunity Description
Contact Centre experience is not essential, as long as you have a passion for IT and exceptional customer service.
Youve got to be great! Your position will be to act as the first point of contact for our customers by providing Level 1 support, capturing essential information and ensuring cases are escalated to the relevant Engineer or Account Manager. This will be achieved utilising the Service Desk processes and procedures ensuring a high level of quality and customer satisfaction.
What Were Looking For:
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