Opportunity Description
360 IT Recruitment Magician @ Paracon | Lets do coffee!!
MAIN PURPOSE OF JOB
To lead, manage and guide a team to reach required targets. To facilitate any necessary course of action to achieve this purpose.
KEY RESPONSIBILITY AREAS
- Leading and managing a team
- Personal Effectiveness
REQUIRED EDUCATION
- ESSENTIAL EDUCATION: An NQF5 Certificate in either Contact Centre/ Management/ Customer Service qualification
- DESIRED EDUCATION: A related National Diploma (NQF level 6) in either Contact Centre/ Management/ Customer Service.
REQUIRED EXPERIENCE
- ESSENTIAL MINIMUM EXPERIENCE: 2 years' experience in an omnichannel customer service contact centre environment.
- DESIRED EXPERIENCE: 3 years' experience in an omnichannel customer service contact centre environment.
REQUIRED JOB SKIL...
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