Opportunity Description
WE ARE HIRING!
Customer Service Representative - Content Moderator
Sites:
- Concentrix BGC
Work Set-up: Onsite
Schedule: Shifting
Total Package: 23,500
The CSR for a Content Moderator account is responsible for reviewing and managing user-generated content to ensure it follows community standards and client policies. The role includes addressing user concerns and escalating sensitive cases when necessary. The position requires strong attention to detail and the ability to maintain a safe and positive online environment.
Key Responsibilities:
- Review and moderate user-generated content
- Remove harmful or inappropriate posts
- Respond to user comments/messages
- Escalate sensitive cases
- Maintain reports and logs
Qualifications:
- HS Graduate (Old Curriculum) or SHS Graduate
- With 1 year combined experience (BPO or custome...
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