COPY - Tier 2 Support Technician- ROCKVILLE, MD

Job Description
We are actively seeking a Personal Computer Support Technician to join our team at Leidos as we strive to elevate and innovate our organization. Our mission centers on delivering user-focused IT solutions for our Centers of Medicare and Medicaid (CMS) customer base. This initiative demands continuous innovation and the ability to create seamless experiences across CMS systems, applications, and solutions. By proactively developing secure IT integrations and designs, we aim to unify end-user devices, infrastructure hardware, software, and applications, ensuring a smooth and intuitive experience for all users while safeguarding critical data.

In this pivotal role, you will provide comprehensive support for computer workstations, printers, peripherals, and mobile devices. Success hinges on exceptional communication, technical proficiency, and analytical abilities. The ideal candidate will demonstrate a track record of resolving technical client issues within a ...