Opportunity Description
CRM Customer Relations Manager - Panel Shop
About the job CRM Customer Relations Manager - Panel Shop
Customer Relations Manager Job Panel Shop | Johannesburg, Gauteng
A reputable and busy panel shop based in Johannesburg is looking for a dynamic Customer Relations Manager (CRM) to join their team. This vacancy is ideal for someone with strong customer service skills and proven experience in the panel shop environment.
Location: Johannesburg, Gauteng
Salary: R35 000 R40 000 per month
Requirements:
- 5 to 10 years of experience in a panel shop environment is essential
- Strong working knowledge of TMS, Audawatch, and insurance portals
- Skilled in handling customer complaints and ensuring swift resolutions
- Proven ability to maintain CSI scores above 95%
- Ability to generate and interpret reports
- Experience overseeing service advisors ...
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