Opportunity Description
Job Title: CRM Functional Lead
Duration: Long Term
Location: Middletown, PA/Occasionally Onsite
Note: **Currently remote but can change to hybrid.***
** This position is primarily remote, but candidate needs to be onsite one or two weeks per month in Middletown, PA**
Description of Duties
Duration: Long Term
Location: Middletown, PA/Occasionally Onsite
Note: **Currently remote but can change to hybrid.***
** This position is primarily remote, but candidate needs to be onsite one or two weeks per month in Middletown, PA**
Description of Duties
- Assist with defining functional and technical requirements related to mapping field/entry data from multiple source systems into the Microsoft CE CRM system.
- Work closely with, and be a member of, the team led by the Technical Architect, to understand business requirements, design effective solutions, and ensure user adoption.
- Conduct comprehensive business analysis to understand customer service processes and requirements.
- Design functional solutions leveraging Dyna...
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