CRM Solution Designer - Senior Position

Join the Ministry of Public and Business Service Delivery in Ontario as a Senior CRM Solution Designer. Leverage your extensive experience with Oracle Siebel and Adobe AEM to shape robust CRM strategies.

In this onsite role, you will apply your 7+ years of experience in Siebel and AEM to design comprehensive solutions that align with business objectives. Your responsibilities will include gathering business requirements, creating functional documents, and implementing solutions in a manner that meets compliance standards.

Key Responsibilities: • Undertake design for hosting CRM technological solutions • Create business design documents and manage requirements • Develop application flow designs and user experience plans • Collaborate with technical teams on implementation plans • Analyze system performance for strategic improvements

Requirements: • 7+ years designing solutions using Siebel CRM • Extensive experience with Adobe AEM solutions • Strong problem-so...