CRM Solutions & Support Analyst (Hybrid)

A leading consulting firm in Penang is seeking a CRM Support Analyst to provide support and user access for Salesforce applications. The role involves managing helpdesk tickets, creating documentation, and participating in cross-functional initiatives. Candidates must have an Honors Degree in IT or related fields and at least 1 year of experience with CRM systems like Salesforce. Excellent communication and teamwork skills are essential for success in this collaborative environment.
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