CSA - Chandigarh and Mohali

Position Overview

The Customer Service Associate (CSA) at Reliance Yousta Zirakpur is responsible for delivering an exceptional in-store customer experience, supporting sales targets, maintaining visual merchandising standards, and ensuring smooth store operations. The role requires strong communication, customer orientation, and the ability to work in a fast-paced fashion retail environment.

Key Responsibilities

1. Customer Service & Sales

• Greet customers and assist them with product selection based on needs and preferences.
• Provide product knowledge, styling advice, and size recommendations.
• Convert walk-ins to sales and support in achieving daily/weekly store targets.
• Ensure a positive and engaging customer experience throughout the store journey.

2. Store Operations

• Maintain cleanliness and hygiene across assig...