CSR - Commercial Insurance

Customer Service Representative – Insurance Agency

About the Opportunity

We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance agency. This role is ideal for someone who enjoys helping clients, staying organized, and working in a fast-paced team environment. The CSR will support clients with policy servicing, account maintenance, and day-to-day insurance needs while building strong customer relationships.

This is an excellent opportunity for someone looking to grow their career within the insurance industry while gaining exposure to multiple carriers and coverage types.

Responsibilities

• Assist clients with policy changes, renewals, billing questions, certificates, and coverage inquiries
• Process endorsements, cancellations, reinstatements, and ...