CSR - Healthcare Assistant - Fixed Weekends Off

We are hiring Customer Service Representatives for our Healthcare Account. This opportunity is ideal for college graduates (with or without experience) or college undergraduates (at least 2 years completed) with 6 months of BPO or customer service-related experience. Strong English communication and customer service skills are required.



Key Responsibilities:

• Provide support for healthcare-related inquiries such as plan coverage, benefits, and claims.

• Communicate with clients via inbound calls, email, or chat depending on the assigned channel.

• Resolve concerns professionally and accurately document each interaction.

• Maintain confidentiality of sensitive health information and follow compliance standards.

• Deliver a high level of customer service while meeting performance metrics.



Qualifications:

• College graduate (any course) – with or without experience

• Completed at least 2 years in college with ...