CSR (Open for Fresh Grad & Tenured)

Responsibilities

• Handle incoming calls, emails, or chats from customers in a timely and professional manner
• Resolve customer concerns, issues, and complaints with empathy and efficiency
• Provide accurate information about products, services, policies, and procedures
• Document all customer interactions in the system clearly and accurately

Qualifications

• High school graduates (and up!)
• No call center experience needed
• Strong communication skills