CSR Retail/E-commerce Account | Onsite - START AUGUST!

Kick off your August with a new career opportunity at KMC Solutions as our next Retail Customer Service Representative!

Join a fast-paced and customer-focused support team delivering world-class assistance to global retail and e-commerce customers. In this role, you will manage customer interactions across multiple communication channels including voice, chat, email, SMS, and social media. We are looking for individuals who are passionate about customer experience and committed to providing efficient, accurate, and personalized support.

Qualifications:

• At least 1 year of experience supporting a retail or e-commerce account
• Minimum of 2 years BPO/customer service experience
• Background in multi channel support including phone, chat, email, and SMS
• Strong English communication skills, both written and verbal
• Excellent problem-solving and customer handling abilities <...