CSR Spanish Bilingual

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Provide exceptional customer service to clients in both English and Spanish.
• Assist customers with inquiries, complaints, and product information.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document customer interactions and feedback accurately.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No experience required, but customer service experience is a plus.
• Skills and Competencies: Strong interpersonal skills with an emphasis on empathy.
• Skills and Comp...