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Customer Account Support Specialist II

Aditi Consulting

Mumbai, Maharashtra, India Full-time June 12, 2026
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Opportunity Description


Summary:

The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts. As the Customer Success Ambassador, this role plays a critical part in strategizing, prioritizing, and enhancing internal relationships; ensuring our customers receive the support they need to succeed with company.

Responsibilities:
  • Collaborate with account team, partner teams, and partners to understand the goals, vision, and solution of the customer. This involves working closely with various stakeholders to ensure a complete understanding of the customer's objectives and the solutions being implemented. The CSAL must facilitate communication and alignment among all parties to drive successful outcomes.
  • Capture Baseline Business Metrics for future articulation of Business Value & success. The CSAL is responsible for identifying and documen...
  • Full-time Information and Record Clerks

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