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Customer Administration Officer - Coppin Centre

Royal Freemasons

Melbourne, Victoria, Australia Full-time June 04, 2026
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Opportunity Description

Monday, Tuesday & Wednesday | 9:00am–5:00pm | Supportive Team | Meaningful Work | Career Growth

The Opportunity 

As the welcoming face of our organisation, you’ll be the first point of contact for residents, families, visitors, and staff. This is a dynamic and varied role where no two days are the same. You’ll provide exceptional customer service while supporting a wide range of administrative, rostering, recruitment, and compliance tasks that keep our community running smoothly.

Key Responsibilities

  • Provide a warm, professional welcome to residents, families, and visitors

  • Manage incoming calls and direct enquiries efficiently

  • Register and monitor visitors in line with safety and security procedures

  • Maintain accurate and compliant staff files for employees, contractors, volunteers, and students

  • Support onboarding and offboarding processes with the People & Development team

    Full-time Information and Record Clerks
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