Customer Care Advisor Harrogate

About The Role

Due to our continued success and our rapid expansion plans in 2026, we are looking for a Contracts Customer Care Advisor to support our growth within Wren Contracts and Social Housing.

The team behind Wren Kitchens have been an industry leader in kitchen manufacturing for both the UK and US markets for half acentury, and has now become the UK's fastest growing designer, manufacturer and retailer of kitchens. We already have 100+ showrooms across the UK & US, and plan to continue our expansion with many more. Come and join our team and be a part of our success story!

In this role, you will manage post-completion aftercare for housebuilders and homeowners, coordinating with internal and subcontracted installers to ensure timely resolutions, meet SLAs, and deliver high levels of customer satisfaction. Key Responsibilities:

Take ownership of aftercare cases from start to resolution

Communicate clearly and empathet...