Customer Care Claims Specialist – Italian Speaking

The Company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world

Job Description

Are you looking for a role in Customer Relation Service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office.

Job Title - Customer Care Claims Specialist - Italian Speaking
Location - Madrid
Working model - Hybrid from Madrid, Remote from Spain
Team - You will join the Customer Service Team in the Claims department
Level - Professional
Contract - Permanent, full time (36 h/week)

What your impact will be

You will ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity. You will monitor, respond...