Customer Care Expert - Specialized Accounts 2026

Job Title:Customer Care Expert - Specialized Accounts 2026Job DescriptionThe Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.Job Summary: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.Essential Duties and Responsibilities:* Utilize Different Communication Platforms to Engage & Build Positive Relationships with Clients or Business Owners* Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business...