Customer Care Officer

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

We are a world-leading smart mobility SaaS company with over 2,500,000 subscribers across 24 countries, and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility:

• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice.
• Train customers on how to derive the most value from our Software-as-a-Service platform.
• Ensure customer satisfacti...