Opportunity Description
Customer Care Representative
ServiceFirst – Muntinlupa City, National Capital Region, Philippines
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Outsourcing and Offshoring Consulting and Telephone Call Centers
Responsibilities
- Evaluate loan applications to determine qualification and creditworthiness.
- Review and verify financial documents submitted by applicants.
- Explain loan products and address customer inquiries professionally.
- Ensure compliance with lending regulations and internal policies.
- Build trust and maintain customer satisfaction throughout the loan process.
Qualifications
- High School Degree or College degree.
- Previous sales or telemarketing experience.
- Schedule flexibility to work at any time.
- Strong sense of responsibility and customer-centric approa...
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