Customer Care Specialist

The Coca Cola company is seeking for an experienced Customer Care specialist to join our family! We are on the lookout for a dynamic individual in the Customer care Team who works closely with the enterprise clients helping them achieve their business goals. The Customer Care specialist act as liaisons between our company and our current and potential customers. The Roles’ primary responsibilities are building and maintaining professional relationships with our employees and customers in order to achieve long-term success. The incumbent specializes in one of the three following areas: ECOM, dispatch, and call. This role functions as the Business Advisor to our clients working towards achieving their business goals and success metrics with the ability to manage client relationships and expectations. You must be Goal-oriented and data-driven to actively track both performance and drive metrics for Adoption and Usage for clients. The incumbent must analyze customer data to improve the end...