Customer Care Specialist, Christchurch

We have a fantastic opportunity for a Customer Care Specialist to join our team on a full-time, permanent basis. **Your Role** This role will be based in our Christchurch office and will be predominately responsible for processing and managing import sea freight shipments.

It's a great role for someone who loves to take real ownership of their work and prides themselves on their problem solving and customer service skills. **Your Responsibilities** **The role:** Looking after your own portfolio, you will be in direct contact with clients on a daily basis to determine their sea logistics requirements and guiding them on the end to end freight forwarding process.

You will need to build long term and effective relationships with your customers, regularly providing them with up to date information on their shipments and helping them solve any issues. You will also have regular contact with our other internal teams to ensure that shipments are running smoothly, any iss...