Customer Care Specialist (FR/EN)

At BETWEEN, we invest in the best talent within the technology sector. We engage in a wide variety of cutting‑edge projects, working with the latest technologies. Currently at BETWEEN, we have a team of over 1000 people. We work in areas such as BI, IoT, Big Data, and R&D. In the Operations area, we implement projects related to Service Desk, IT infrastructures, and Cloud projects, among others.

We are looking for a bilingual French–English profile to strengthen our Internal Care team in Barcelona.

Responsibilities

• Reply to negative reviews.
• Handle escalated customer care claims.
• Provide reassurance on the email channel and social media.

Benefits At Your Workplace

• 8:30‑9h to 17:30‑18h schedule, with 1h lunch break (40h/week).
• Remote working 2 days/week.

Additional Benefits for BETWEENER

• Health insurance with Sanitas.
• Opportunities for tra...