Customer Care Team Leader & KPI Coach

AIPI Acquire Intelligence Philippines Inc. in Pasig seeks a Customer Care Team Leader responsible for overseeing daily operations and leading Customer Care Associates. This role requires proficiency in team management and coaching to achieve exceptional service levels and client KPIs.

The ideal candidate will possess a bachelor’s degree in a related field and 2-3 years of experience in customer service with at least one year in a leadership position. Strong communication and analytical skills are essential.