Customer Communications Specialist Toronto

Join a dynamic public transit team as a Customer Communications Specialist in Toronto, Ontario. This hybrid role supports strategic messaging and customer engagement across multi-channel initiatives.
Our client in the public transit sector seeks a full-time Customer Communications Specialist to enhance customer experience and communication strategies. You will engage with various stakeholders, delivering effective messaging for transit initiatives and campaigns. Successful candidates will excel in writing, editing, and communications strategy while enjoying collaboration in a fast-paced atmosphere.
Key Responsibilities:
• Develop and implement integrated communication strategies
• Write and edit diverse materials including social media and web content
• Collaborate with internal teams for consistent messaging
• Support public-facing communications including signage and digital content
• Assist in marketing initiatives and customer behavior change campaigns
Requi...