Opportunity Description
Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team!
Position: Customer Care Handler
Contract Type: Permanent
Annual Salary: £30,300
Working Pattern: Full Time
Role Overview:
As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance.
Key Responsibilities:
Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs.
Root Cause Analysis: Identify and analyse complaints from...
Position: Customer Care Handler
Contract Type: Permanent
Annual Salary: £30,300
Working Pattern: Full Time
Role Overview:
As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance.
Key Responsibilities:
Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs.
Root Cause Analysis: Identify and analyse complaints from...
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