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Customer Experience Agent

Maersk

Nea Smyrni, Nea Smyrni, Greece Full time May 31, 2026
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Opportunity Description

About the Role

Job location: Athens, Greece

If you enjoy connecting with a wide variety of people throughout your day — from customers and suppliers to colleagues around the globe — this could be the perfect opportunity for you.

As a Customer Experience Agent, you will be the main point of contact for our direct customers, supporting them throughout their journey and onboarding them into the Maersk environment.

Your activities may include (but are not limited to):

  • End‑to‑end shipping process management
  • Supply Chain Management
  • Case and dispute management
  • 🤝 Customer onboarding and relationship management
  • Online customer assistance
  • Cross‑selling and value‑added services
  • We Offer

  • Contract type: Fixed‑term contract (12 months)
  • We promote work–life balance and offer flexible working arrangements, including:

  • Hybrid workin...
  • Full time Information and Record Clerks

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