Customer Experience Associate

About us

Naked & Thriving is an organic, botanical skincare brand focused on helping everyone realize a healthy-looking glow. With 10 years of experience in the USA market, we're all about clean, effective skincare. Our products are organic, vegan, and free from synthetic ingredients, and we are committed to sustainable and green business practices every step of the way. As we rapidly grow and expand into new categories, channels, and countries, customer satisfaction remains our top priority.

About the Role

At Naked & Thriving, Customer Experience is at the heart of everything we do. As a Customer Experience Associate, you will be one of the key voices of our brand, helping customers feel supported, informed, and confident throughout their skincare journey. In this role, you’ll communicate with customers through calls, chat, and other support channels, providing thoughtful assistance with order...