Customer Experience Associate (WFH)

Are you ready to move your career in a new direction — one that offers growth, flexibility, and the chance to make a real impact?

We’re looking for motivated, goal-driven individuals who want to build valuable skills, grow professionally, and help families access important benefit programs. Whether you’re starting a new career path or looking for your next opportunity, this role provides the training, mentorship, and structure needed to succeed.

Our organization works with union members, veterans, educators, first responders, and other essential professionals across North America. Through partnerships with more than 44,000 unions and associations, we help working families understand and access supplemental benefits designed to provide added protection and peace of mind.

What You’ll Do

• Scheduling and conducting virtual or in-person appointments with members who have requested information
• Explaining available coverage options in a clear, ...