Customer Experience Coordinator

WE'RE HIRING AS A SERVICE DESK COORDINATOR AT MUMBAI!

Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Service Desk Coordinator to act as the central liaison between customers, engineers, and internal teams. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From coordinating complex service requests to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

What You'll Do:

• Act as the main liaison between external customers/partners, internal engineers, and the service desk team—managing dispatch tickets, SLA complia...