Customer Experience Coordinator

Salary: Competetive Salary with up to £37k On Target Earnings

• Competitive salary & bonus structure
• 33 days holiday allowance Including bank holidays.
• Pension Scheme
• Parking Available
• Town Centre Location

About The Role

This is a genuinely exciting, people-first role that sits at the heart of our customer operation. As a Customer Experience Coordinator, you'll be the friendly, knowledgeable voice our customers hear when they call us - whether they have a billing question, need help with their account, or want to explore what else we can offer them.

This is more than just a contact centre job. You'll build real relationships, solve problems with confidence, and make a tangible difference to the customer journey every single day. Alongside delivering exceptional service, you'll also play a light-touch role in helping customers manage their accounts ...