Customer Experience Engineering Analyst in Toronto

Join the GTS organization at FedEx as a Customer Experience Engineering Analyst in Toronto, focusing on data analysis and engineering methods. Enhance performance and service levels in a hybrid work environment.
This role assists senior engineers and analysts by applying engineering techniques to optimize planning and execution for the GTS organization. Candidates should possess analytical experience, strong data manipulation skills, and a solid understanding of web development. You will contribute to maximizing value from new systems and processes being implemented.
Key Responsibilities:
• Assist in engineering assignments with senior staff
• Apply techniques to improve performance and reduce costs
• Analyze data for enhanced service levels
• Maximize value from new systems and technologies
• Support the GTS organization’s operational needs
Requirements:
• Bachelor’s Degree in Industrial Engineering, Computer Science or Applied Mathematics
• One year of a...