Customer Experience Executive/ Analyst

Adfactors PR is Hiring!! Excited! || Role: Customer Experience Executive/ Analyst

Location: Delhi

About the Role

Join a fast-growing AI-led platform within one of India’s most established communications firms. This role sits at the intersection of client success, analytics, and product adoption , where you will drive engagement, deliver impactful trainings, and act as the voice of the user within the organization.

You’ll work closely with diverse teams across industries, helping them unlock the full value of a cutting-edge Generative AI-powered media intelligence platform .

Key Responsibilities

1. Training & Enablement

• Deliver engaging training sessions and workshops for users across teams and locations
• Simplify complex product features into easy-to-understand use cases
• Confidently lead group sessions with strong presentation...