Customer Experience Lead | Service Excellence & Coaching

Confidential Jobs is seeking a CRM Supervisor in Sharjah, UAE. The position requires leading a team to ensure excellent customer service while meeting key performance indicators. Responsibilities include supervising daily activities, coaching staff, and preparing performance reports. Ideal candidates should have over 2 years of contact center experience, strong leadership, and communication skills. A high school diploma is required, with a preference for a Bachelor’s degree. Offering a supportive team environment for professional growth.
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