Customer Experience Manager

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements, and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

We are seeking a Customer Experience Manager to design, build, and optimize end‑to‑end customer journeys for enterprise clients. You will partner with cross‑functional teams to deliver seamless, data‑driven experiences that improve customer satisfaction, loyalty, and lifetime value.

• Lead discovery and assessment of existing customer journeys and experience gaps
• Develop CX strategies, journey maps, and service blueprints based on insights and customer research
• Translate customer needs into actionable business and technical requirements
• P...