Customer Experience Officer

Location: Bankstown, NSW

Start Date: Immediate

Transit Systems is one of Australia’s leading public transport operators, connecting communities across Sydney every day. We are currently seeking a proactive and customer-focused Customer Experience Officer to join our team.

This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced operational environment, and takes pride in delivering outstanding customer service outcomes.

As part of the Customer Experience team, you will play a key role in supporting customers, responding to enquiries, assisting with service information, and ensuring a positive experience across multiple communication channels.

About the Role

Reporting to the Customer Experience and Communications team, you will support customer communications, operational enquiries and stakeholder interactions while assisting wi...