Opportunity Description
Responsibilities
- Customer Support
- Customer Management
- Quality Assurance & Support
- Bookings
- Inquiry
- Service Recovery
- Complaint Handling
- Complicated Case Management
- Claims Handling
- Cross-functions alignment and coordination for problem resolution
- Escalated Issue Resolution
- Tracking
- Customer Ownership Group Support
Leadership
- Lead – International claims
- New Hire Onboarding
- Case by case root cause analysis for complaints handling
- Customer Ownership Group Lead
Qualifications
- Education: Secondary education or equivalent
- Experience: Two (2) years of work experience in customer service and interaction
Equal Opportunity Statement
All qualified applicants will receive consideration for employment regardless of ag...
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